What are the check-in and check-out times at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Check-in is at 15:00 and check-out is at 12:00.
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Sunscape Cancun All-Inclusive Resort & Spa By Hyatt, Cancun
346US$
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Key details
About the Hotel
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
- Close to the beach
Great
8.5
8.7
4.7
3.9
Loved by guests
"The resort has very friendly and hardworking staff with nice facilities/beach stretch."
"The kids enjoyed pool, activities and the Cravings shop."
"Main issue is not enough chairs with shade."
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt is a 4-star
Premium Room Amenities
All rooms at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt feature
Global Dining Options
The resort offers a
Recreation and Activities
Guests can enjoy the
Premium Guest Services
The resort provides
Prime Beach Location
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt is located in
Must-do experiences
- Savor fresh ceviche at Mercado 28, a local favorite market.
- Visit Tulum's ancient ruins for stunning coastal views.
- Explore the vibrant art scene at the Museo Maya de Cancun.
- Try authentic tacos al pastor at El Poblano food truck.
- Take a day trip to Isla Mujeres for swimming and snorkeling.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite 1 King Bed
2 persons
36 m²Â
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Junior Suite 2 Double Beds
2 persons
36 m²Â
2 Double beds
Shower
Balcony
room details
Junior Suite 2 Double Beds Ocean Front
2 persons
35 m²Â
2 Double beds
Shower
Balcony
room details
Standard 2 double beds
2 persons
36 m²Â
2 Double beds
Shower
Air conditioning
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
Sports & Fitness
- Fitness centre
- Yoga class
- Aerobics
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Aqua park
- Live entertainment
- Sun terrace
- Spa & wellness centre
- Sauna
- Jacuzzi
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, guests are invited to explore a vibrant array of dining options that celebrate both local and international flavors. Enjoy ocean views while indulging in a spectrum of cuisines, from Mexican to Italian and beyond, crafted to provide a delightful culinary experience for every palate.
Ventanas
International
Ambiance
Modern setting with ocean views
Key Offerings
A diverse menu featuring both international and Caribbean dishes, perfect for breakfast or lunch. Enjoy a relaxing atmosphere that combines comfort with style.
Reservation
No
Open for breakfast and lunch from 07:00 - 17:00, daily.
Viaggio
Italian
Ambiance
Elegant dining experience
Key Offerings
Savor authentic Italian flavors, prepared with traditional techniques and fresh ingredients. Signature pastas and pizzas are highlights here.
Reservation
No
Hours vary.
Casa de Rosa
Mexican
Ambiance
Welcoming, vibrant decor
Key Offerings
Delight in classic Mexican dishes infused with modern twists, showcasing the rich culinary heritage of the region.
Reservation
No
Hours vary.
At Sunset
American, European
Ambiance
Family-friendly atmosphere
Key Offerings
A mix of American and European dishes, featuring comfort food favorites and creative delights for all ages.
Reservation
No
Open for lunch and dinner from 12:00 - 23:00, daily.
Azul
Asian
Ambiance
Family-friendly dining environment
Key Offerings
Experience a delightful array of Asian-inspired dishes for dinner, perfect for families looking to try something new.
Reservation
No
Open for breakfast from 08:00 - 12:00 and dinner from 17:30 - 22:30, daily.
Cravings
Casual bites
Ambiance
Lively and casual setting
Key Offerings
A variety of light snacks and fun treats to satisfy any moment throughout the day.
Reservation
No
Open from 11:00 - 19:00, daily.
Café México
Mexican and light bites
Ambiance
Casual and relaxed, open all day
Key Offerings
Enjoy a selection of Mexican favorites and light refreshments any time of day in this all-day café.
Reservation
No
Open 00:00 - 23:30, daily.
Brasas Grill
Mexican
Ambiance
Family-friendly outdoor setting
Key Offerings
Indulge in traditional Mexican grill favorites at lunch, offering a vibrant atmosphere.
Reservation
No
Open for lunch from 12:00 - 16:00, daily.
Location
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Mall
La Isla Shopping Village
1.5
km
Landmark
Cancun Convention Center
1.5
km
Night club
Coco Bongo
1.7
km
Landmark
Yamil Lu'um Archeological Site
1.3
km
Landmark
Scorpion's Temple ruins
1.3
km
Landmark
Avenida Kukulkan
2.3
km
Museum
Cancun Wax Museum
1.4
km
Beach
Chac Mool Beach
750 m
Aquarium
Interactive Aquarium
1.6
km
Night club
The City Nightclub
1.6
km
Night club
Palazzo
1.8
km
Beach
Playa Marlin
2.1
km
Museum
Museo Subacuatico de Arte
2.3
km
Beach
Playa Forum
1.7
km
Landmark
Forum By The Sea
1.6
km
Shopping Area
Fashion Harbour
1.6
km
Mall
Luxury Avenue
2.4
km
Night club
Daddy'O
1.6
km
Landmark
Museo Sensorial del Tequila
2.3
km
Beach
Mandala Beach Club
1.7
km
Night club
Mandala Nightclub
1.7
km
Park
arte Garden
1.5
km
Mall
La Madonna
1.5
km
Landmark
Playa Lagarto
1.6
km
Gallery
Galeria Balance Cancun
1.9
km
Landmark
Marlin Beach
2.1
km
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
420 m
Shopping Area
Flamingo Mall
500 m
Chetumal Km 36. 5
Water Park at The Grand
410 m
Blvd. Kukulcan
Parque Ventura Cancun
420 m
Restaurants
Pelicanos
240 m
Blvd.Kukulan Km.11.5 Z.H.
Bubba Gump
340 m
Carretera Cancun-Chetumal Km 22 Cancun Airport
La Concha
470 m
Boulevard Kukulcan Km. 10.5 Gran Park Royal CancĂşn Caribe
Big Fish Seafood Restaurant & Bar
340 m
Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este
El Oriental
460 m
Blvd. Kukulcan Km 10.5 Zona Hotelera
Hong Kong
420 m
Blvd Kukulkan Km 9
Come'n Eat
420 m
Blvd Kukulcan km 12.5
La Pizza
420 m
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico
Explore Cancun
Explore Cancun
Museo de Arte Popular Mexicano
6 minutes' walk
Local art museum showcasing Mexican craftsmanship and cultural heritage with rotating exhibitions and entry fees on certain days.
Yamil Lu'um Archeological Site
15 minutes' walk
Ancient Mayan ruins offering insights into the region's history, perfect for a quick cultural visit without the crowds.
Flamingo Mall
6 minutes' walk
Shopping haven featuring boutiques, restaurants, and entertainment, ideal for those looking to unwind and shop locally.
Coco Bongo
20 minutes' walk
Famous nightlife venue known for spectacular shows, blending music and acrobatics; reservations recommended for peak nights.
Water Park at The Grand
5 minutes' walk
Exciting water park with slides and pools, perfect for families and thrill-seekers. Entry fees apply, book ahead during peak seasons.
Pelicanos
3 minutes' walk
Casual dining with a beachfront view, serving fresh seafood and Mexican dishes. Known for its vibrant atmosphere and delicious cocktails.
Bubba Gump
5 minutes' walk
Themed eatery inspired by the movie 'Forrest Gump,' offering American classics and seafood. Great for families; reservations are suggested.
The City Nightclub
20 minutes' walk
Massive nightclub featuring top DJs and entertainment with a lively atmosphere. Ideal for adults looking for a night out in Cancun.
Palazzo
20 minutes' walk
Elegant nightlife spot with live music and dance, boasting a glamorous vibe. Regular themed nights and events feature a mix of genres.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
James
United States,
MarchÂ
2025
9.0/10
I had an amazing experience at the hotel! The entertainment crew and kids club staff were exceptional, keeping my family engaged and happy throughout our stay. The beach was beautiful and clean, with spacious rooms offering spectacular views. However, there were some hiccups with the booking process and room issues that detracted from the experience. Overall, I would highly recommend this resort for a memorable family vacation.
Rooms
9.0
The rooms were spacious and clean, with breathtaking views. However, I had a minor issue with the air conditioning during my stay, but it was resolved promptly.
Service
8.0
The staff was incredibly friendly and attentive, especially in the kids club and restaurants. However, my airport transfer experience was frustrating due to poor communication.
Location
10.0
The location was excellent, right on the beach with easy access to entertainment and activities. It was perfect for relaxing walks along the shore.
Dining
9.0
Dining options were diverse and delicious, particularly at the Italian restaurant where the service was outstanding. The breakfast buffet also had many made-to-order choices.
Facilities
9.0
The facilities were well-maintained, including the pool area and kids club, which was a hit with my children.
Jon
United States,
DecemberÂ
2024
8.0/10
I had a great experience at the resort with incredible staff who genuinely cared about my stay. The atmosphere was lively with plenty of activities to keep me entertained. However, there were a few issues with the pool and service, which left room for improvement. Overall, it was a good value for the price, but be prepared for some inconsistencies.
Rooms
9.0
The rooms were spacious and comfortable, with beautiful ocean views. I enjoyed the modern decor, and they felt very well-maintained.
Service
7.0
Most staff members were friendly and attentive, trying their best to ensure everything ran smoothly. However, I did face some issues with long waits during peak times.
Location
9.0
The resort has a fantastic location with stunning ocean views and is conveniently positioned for exploring nearby attractions.
Dining
8.0
Dining options were varied and generally of good quality, especially at the Italian restaurant. However, patience was required due to longer wait times.
Facilities
7.0
The amenities were well cared for, including the pools and spa services. While the beach area was lovely, improvements could be made for the pool upkeep.
Matt
United States,
OctoberÂ
2024
9.6/10
Our stay was absolutely amazing! The hotel staff made us feel welcome from the moment we arrived. The property was well-maintained, and the food was consistently delicious. I especially loved the unique taco truck and the beach dining experience. On the downside, I did wish some of the hot dog options by the pool were more consistent. Overall, a fantastic experience that I would highly recommend.
Rooms
9.0
The rooms were clean and comfortable, just the right size for us.
Service
10.0
Service was top-notch, with friendly and accommodating staff throughout.
Location
10.0
The location was great, close to the beach with picturesque views.
Dining
10.0
Dining was a highlight, with every meal we had being a treat, especially in Viaggios.
Facilities
9.0
The facilities, including the pool and entertainment options, were fantastic.
Clark
United States,
OctoberÂ
2024
8.6/10
I had a wonderful experience at this resort, with an amazing beachfront view from my room, and the staff delivered exceptional service throughout my stay. I enjoyed the clean and comfortable accommodations, as well as the great food options available. However, the presence of many young children can be a bit overwhelming at times, and I experienced some stomach issues during my visit. Overall, this hotel is great for families and those looking for a laid-back atmosphere.
Rooms
9.0
The room was clean and comfortable with a stunning oceanfront view. I particularly loved the easy access to the beach, right from my balcony.
Service
10.0
The staff was incredibly attentive and went out of their way to assist, making my stay enjoyable.
Location
9.0
The resort is situated in a fantastic location with quick access to the beach, making it easy to enjoy the beautiful ocean.
Dining
7.0
The dining options were varied and of good quality, especially the Italian and Mexican restaurants. However, the smaller buffets left something to be desired.
Facilities
8.0
The pool area is nice, albeit a bit small, but the beach and ocean easily make up for it.
Oceanfront view
Too many kids
Richard
United States,
SeptemberÂ
2024
8.6/10
I had a lovely stay at the hotel, enjoying the spacious room with a well-stocked fridge and comfortable bed. The amenities were great, including access to a fantastic VIP room with continuous food and drink. However, being on the first floor near the pool wasn't ideal for privacy, and noise could be a nuisance at times. The location was convenient, with a cheap bus ride to downtown, but I would have preferred a quieter area to relax.
Rooms
8.0
The room was spacious and well-stocked, although being pool-front offered less privacy than I hoped for.
Service
9.0
The staff were incredibly helpful and respectful of personal space, making my stay enjoyable.
Location
9.0
The hotel had a great location, just a short and affordable bus ride to downtown, making it easy to explore the area.
Dining
8.0
Dining options were quite good, and it was nice to have food available throughout the day in the VIP lounge.
Facilities
9.0
The facilities were nice, especially the VIP room which offered great amenities like a pool table and beautiful views.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast.Â
Children & extra beds
Maximum capacity of extra beds in a room is 1.Â
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
6
Number of rooms:
456
Former name
Gran Caribe Resort
FAQs
About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt
Is parking available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Free private parking is available on-site without the need for a reservation.
What dining options are available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The hotel features five on-site dining options including restaurants that serve both international and local cuisines.
Which recreational activities can guests enjoy at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Guests can enjoy activities such as scuba diving, snorkeling, and access to the on-site water park.
Are there facilities for children at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The hotel offers children and teen clubs, a mini golf course, and a splash park.
What amenities are included in the rooms at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Rooms feature air conditioning, large flat-screen TVs, fully-stocked minibars, and bathrooms with marble fixtures.
How far is the nearest beach from Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Chac Mool Beach is located only 0.5 km from the hotel.
What languages are spoken by staff at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The staff speaks English and Spanish.
Does Sunscape Cancun All-Inclusive Resort & Spa By Hyatt have access to the beach?
The hotel provides direct beach access with cabana service.
What is the distance from Sunscape Cancun All-Inclusive Resort & Spa By Hyatt to Cancun International Airport?
The hotel is approximately 25 km from Cancun International Airport.
Can guests expect any evening entertainment at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The hotel offers daily and nightly entertainment programs for guests.
What facilities are available for fitness at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The hotel features a fitness center equipped with state-of-the-art exercise equipment.
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